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PRIVACY POLICY FOR REXBTOANIX

Last Updated: July 14, 2026

Welcome to Rexbtoanix (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, and our communication campaigns, including WhatsApp and Rich Communication Services (RCS) messaging.

1. Information We Collect

To provide our services and manage our communication campaigns, we may collect the following information:

  • Identity and Contact Data: Your name, phone number, and email address.

  • Technical and Usage Data: IP address, device type, operating system, and how you interact with our messages (e.g., delivery status, open rates, and link clicks).

  • Communication Data: Records of your customer service inquiries and your opt-in/opt-out preferences.

2. How We Use Your Information

We use your personal data to:

  • Deliver products, services, and transactional updates (e.g., order confirmations).

  • Send promotional materials, exclusive offers, and product announcements via SMS, RCS, and WhatsApp (only where explicit consent is provided).

  • Improve our communication campaigns and website functionality.

3. WhatsApp & RCS Mobile Messaging Policy

We strictly adhere to platform policies (including Meta Business Messaging Policies and Google RCS Carrier guidelines) to ensure spam-free, transparent communication.

A. Explicit User Consent (Opt-In)

Rexbtoanix will never send marketing or promotional messages via WhatsApp or RCS without your explicit, verifiable consent.

  • How Consent is Maintained: Consent is collected actively via our website checkboxes (which are unchecked by default), pop-up forms, keyword triggers, or during checkout.

  • No Bundled Consent: Accepting our website Terms of Service does not automatically opt you into mobile marketing. You must check a distinct, separate box specifying you wish to receive WhatsApp or RCS communications from Rexbtoanix.

  • Data Integrity: We do not buy, rent, or scrape phone numbers from third parties.

B. Unsubscribe & Opt-Out Options

Your peace of mind is our priority. If you no longer wish to receive marketing communications via WhatsApp or RCS, you can opt out at any time. The process is automated, immediate, and free of charge.

  • For WhatsApp Campaigns:

    • Keyword Opt-Out: Reply to any of our messages with the word “STOP”, “UNSUBSCRIBE”, “QUIT”, or “CANCEL”. Our system will automatically process this and remove your number from our marketing lists within moments.

    • Profile Toggle / Buttons: You can also use the native chat buttons provided by Meta (such as tapping “Stop Offers” or toggling off “Offers and Announcements” in our WhatsApp Business Profile).

  • For RCS Campaigns:

    • Keyword Opt-Out: Reply with the word “STOP” to immediately cancel future RCS messages.

    • Native Action: Utilize the built-in “Block/Report Spam” or “Opt-Out” options provided natively within your Google Messages or carrier-supported messaging application.

⚠️ Note on Transactional Messages: Opting out of marketing campaigns will not stop critical operational updates. If you have an active order or account with us, you will still receive mandatory transactional alerts (like package tracking or security codes).

4. Data Sharing and Third-Party Processors

Rexbtoanix does not sell or lease your mobile phone numbers to third parties for their independent marketing goals. We only share your phone number with trusted communication infrastructure providers (such as WhatsApp API providers or telecom aggregators) solely to route and deliver our messages to you. All our partners are bound by strict data processing agreements to keep your data confidential.

5. Your Legal Rights

Depending on your geographic location (e.g., GDPR in the EU, CCPA/CPRA in the US), you hold distinct privacy rights, including:

  • The Right to Access: Request a copy of the personal data we hold about you.

  • The Right to Erasure (“Right to be Forgotten”): Request that we permanently delete your mobile number and associated records from our active systems.

  • The Right to Restrict Processing: Withdraw your consent for marketing while keeping your data for transaction history.

6. Security of Your Data

We employ industry-standard encryption and organizational security protocols to shield your phone number and chat interaction history against unauthorized access, alterations, or leaks.

7. Changes to this Privacy Policy

We may update this policy periodically to reflect evolving regulatory frameworks or platform guidelines. Any changes will be indicated by an updated “Last Updated” date at the top of this document.

8. Contact Us

If you have any questions regarding this Privacy Policy, your consent metrics, or if you need assistance opting out, please reach out to us:

  • Email: privacy@rexbtoanix.com

  • Mailing Address: admin@rexbotani.com

  • Customer Support Line: 704146508

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Message and data rates may apply. You can opt out at any time by replying STOP. Privacy Policy